Frequently Asked Questions
I saw one of Yan's photos on his social media and I want to buy a print of it, but I can’t find it on the website.
Yan only selects those photographs that are of the highest quality to be selected for his online gallery. If you saw one of Yan's photos on his social media and want to buy it please contact us and kindly provide the link to the social media post.
What forms of payment do you accept?
We use PayPal to process payments. PayPal gives our customers more payment options at checkout. PayPal accepts credit cards, debit cards, and bank transfers.
How long does it take to deliver my print?
We are a made to order business. Prints usually ship within 7-10 business days.
What delivery method do you use?
Most are shipped via Australia Post. You will be notified by email once your purchase has been dispatched.
How are prints packaged?
They are rolled in tissue paper and sent in a heavy duty cardboard shipping tube.
How secure is checkout?
PayPal uses the latest security technology to help protect you. Learn more.
What is the return policy?
Yan Kurniawan would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchases. We ensure all items are professionally photographed and processed.
Items can be returned for any reason within 30 days of purchase, please contact us to organise a return. Shipping costs are not refundable.